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FAQs

In this FAQ section, we aim to inform and educate you about natural oils and their benefits for your mind and body. There are various misconceptions about natural oil products and all diverging information can be confusing and overwhelming. We hope to offer a balanced set of facts, which will assist you in making informed decisions when confronted with shelves of options

In this section, you can also find information about our oils and general inquiries about purchasing.

We want to initiate discussion about your experiences using natural oils and will continue to populate this section and hope it’s helpful to you as you browse our site. Please feel free to send us any questions you may have about our products or health topics. We look forward to hearing from you!

Where can I buy your oils?
Our oils are available in health shops, pharmacies, delis, and some supermarkets throughout Southern Africa. They can also be purchased online through a number of online shops, including our own. For more details, please consult our store locator.
What is the difference between “Virgin” and “Odourless” coconut oil?
Virgin coconut oil is cold-pressed from fresh coconuts and retains a coconut smell and flavour. Odourless coconut oil is cold-pressed from copra (dried coconut meat) and is then organically processed with steam and bleaching clay to remove impurities and remove the coconut smell and flavour. The fatty acid composition of the two coconut oils is almost identical, but the virgin coconut oil may retain certain micronutrients that are no longer in the odourless coconut oil.
What are omega 3s and why are they important?
Omega 3s are a class of fats that play an important role in many physiological processes. Because the body cannot make omega 3s out of other nutrients, people need to get omega 3s through their diet. A low dietary intake of omega 3s may lead to a variety of health problems. Common sources of omega 3s are oily fish and seeds such as flaxseeds or hempseeds.
Which is a better source of omega 3 – flax or fish?
Flaxseeds are a rich source of the omega 3 ALA, whereas fish oil are rich in the omega 3s EPA and DHA. The body itself can convert ALA into EPA and DHA. Large-scale studies show that vegetarians have as much EPA and DHA in their bodies as fish-eaters, so there are no strong physiological grounds for preferring flax over fish or vice versa. One possible concern in South Africa is that the majority of fish oil capsules have been shown to be rancid and to contain less EPA and DHA than claimed. Omega 3-rich oils such as flaxseed oil purchased in bottles largely avoid this problem.
Do your oils need to be refrigerated?
It depends on the oil. Refrigeration slows down the process of oxidation (i.e. becoming rancid). Some oils, such as flaxseed oil or hempseed oil, are relatively unstable and should be refrigerated. Other oils, especially coconut oil, can be stored unrefrigerated. As a rule of thumb, our nutrition range of oils (black labels) should be refrigerated and our food range (white labels) can be stored normally.
What is the best oil for frying?
We believe there is no single best oil for frying, as this partly depends on subjective factors such as taste. However, we can suggest a few basic guidelines. Firstly, avoid frying with oils rich in omega 3, as these are very easily damaged by heat. Secondly, it is good to fry with oils that have a high smoke point, such as refined grapeseed oil, peanut oil or sesame oil. Finally, many nutritionists recommend frying with coconut oil because it is very rich in a type of fat that is very stable at high temperatures
Will hempseed oil make me high?
No, it will not. Hempseed oil is made from the seeds of the marijuana plant and does not contain significant amounts of THC.
My coconut oil is solid. Is this a problem?
No, this is quite natural. Coconut oil has a melting point of around 23 degrees, which means it is often solid at room temperature in winter, and liquid in summer.
Why is there a layer of sediment in your flaxseed oil?
The sediment arises because our flaxseed oil has not been filtered after pressing. We do this because the sediment is rich in lignans, small fibrous particles in the flaxseed shell that have disease-fighting properties.
Is the oil in your 100ml skincare packaging the same oil as in your 250ml food oil packaging?
Yes it is. We use different packaging because skincare oils are used in different ways and in smaller quantities than foods oils.
What is the shelf life of your products?
Shelf life is longer for some products than others, and is clearly marked on the labels. There is also a “Best Before” date on each bottle.
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